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March 25, 2016

Tyler Tech: Maine's workforce hardworking, 'loyal'

Courtesy / Tyler Technologies Inc. A rendering of Tyler Technologies Inc. Yarmouth expansion that the software company says will open in November 2017, bringing an additional 575 new jobs to Maine.
Courtesy / Tyler Technologies Inc. Tyler Technologies Inc. President and CEO, John S. Marr Jr.

YARMOUTH — Tyler Technologies Inc. officially broke ground on the expansion that will bring 575 additional jobs to Maine, but the groundwork has been in place for some time.

President and CEO John S. Marr Jr., whose father John Marr Sr. started a precursor company, Process Inc., in 1962 in Falmouth, told a group gathered at the groundbreaking that Tyler has a deep commitment to Maine.

Marr and Robert Sansone, vice president of human resources, cited the state’s educated, hardworking labor pool. At Tyler’s Maine sites, Sansone noted that the “loyal” workforce has an average tenure being 8.44 years, while more than a third of the workforce, 37%, has been at the company a decade or longer. Marr said the company had a “quiet” profile before gaining wider notice with its plans to add onto its building at 1 Tyler Drive in Yarmouth. It also has two sites in Falmouth and one in Bangor.

Tyler Technologies (NYSE: TYL), which is headquartered in Plano, Texas, will double its Maine workforce from about 550 at four Maine sites over the next 10 years. Marr, the company’s leader, works out of the Yarmouth office. The company produces software for cities, counties and schools. Earlier this week, for instance, it added as a client the city of Walnut Creek, Calif., a prosperous suburb northeast of San Francisco.

Last year, it had sales of $591 million, up from $493 million in 2014. Net income was $64.9 million, up from $58.9 million in 2014, according to Yahoo Finance. Overall, Tyler Technologies has about 3,600 employees.

Positions to be added in Yarmouth will be include entry-level jobs in technical support, as well as more senior positions in sales, marketing and finance.

At Thursday’s event, Marr made a point of thanking the state and Yarmouth officials for facilitating the expansion. He said the company was committed to expanding in Yarmouth, even when weighed against the development-friendly Dallas area. Combined with that, the juggernaut of development in the Dallas area also means fierce competition for workers. Hewlett-Packard, Dell and Cisco Systems all have major sites nearby. Even amid that competitive environment, Tyler was ranked No. 11 on the Dallas Morning News’ “Top 100 Places to Work 2015,” citing free Starbucks coffee, an onsite personal trainer and yoga classes.

In Yarmouth, Marr said Denise Clavette, who has been the town’s director of economic development since January 2015, was instrumental in helping the company get necessary approvals. Clavette helped coordinate a related move as well: Patriot Insurance, which leases space in the same complex, plans a new site on the grounds of the Down-East Village Motel complex.

At Thursday’s groundbreaking, a ceremony attended by about 150 people was held inside (in the building once occupied by shoe company Cole Haan) and then moved into the blustery, chilly outdoors for the formal groundbreaking. Excavators and bulldozers were hard at work clearing the site.

The additional 94,000 square feet will include more conference rooms, a fitness center and workstations “that are private but allow for easy collaboration” among workers, Sansone said. The expanded site will have capacity for 750 employees (up from 210 at that site), with other new employees working at other sites in Maine. Tyler will move into the larger quarters in November 2017.

At 370 Route 1 in Falmouth, Tyler has 311 employees, and that site will remain. A second, leased site in Falmouth, at 358 Route 1, with about 50 employees, will be consolidated into the new site. A Bangor location has about 40 employees.

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