October 13, 2016

Verizon closing Bangor call center, 218 offered out-of-state relocation

Courtesy / Mike Mozart, Flickr
Courtesy / Mike Mozart, Flickr
The closing of a Verizon Wireless call center in Bangor will leave 218 employees with the option to move to other center locations across the country.

Verizon Wireless is closing a call center in Bangor and offering 218 employees jobs outside of Maine.

The call center, at 6 Telcom Drive, is one of five Verizon U.S. call centers that will be closing as part of a larger consolidation, Verizon spokesman Michael Murphy told the Bangor Daily News.

The Bangor location will close its doors on March 24.

A total of 3,200 Verizon employees are affected by the closings.

"When we looked across the different real estate options we have, we found we had some extra seating at some of our larger call centers. We are making this move to consolidate as many customer service providers under as few roofs as possible," Murphy told the BDN on Wednesday. "Our main message to our employees is, you have jobs available for you if you are willing to relocate to other centers around the country."

If employees of the Bangor call center do wish to relocate, their options include Florida, Ohio, New Mexico, North Carolina, South Carolina and Texas centers, the BDN reported. Employees will receive a $500 stipend to research other call center locations if they choose and those who do relocate will receive a $10,000 stipend for the move.

Verizon Communications Inc. (NYSE: VZ), which is based in New York City, has 162,700 employees worldwide had had revenue last year of $131.6 billion.

Photo: Mike Mozart/Flickr

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