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March 11, 2016

Portland Jetport named best airport in North America

File Photo  / Tim Greenway
File Photo / Tim Greenway
Airport Director Paul Bradbury stands in the new wing of the Portland International Jetport in February 2012. The jetport has been named 2015's Best Airport in North America, according to Airports Council International's annual Airport Service Quality Awards.

The Portland International Jetport has been named 2015's Best Airport in North America, according to Airports Council International's annual Airport Service Quality Awards.

Airports Council International, the only global trade representative of the world's airports, also ranked PWM globally in overall customer satisfaction for airports that serve fewer than 2 million passengers.

"This is an amazing honor," said Paul Bradbury, PWM's director. "This award validates that our continued focus on meeting and exceeding passenger expectations is working."

PWM's high satisfaction score from its customers was the result of the highest rankings in areas like efficiency and wait times for check-in, courtesy of airport staff, cleanliness of terminal, as well as ground transportation.

"This award is shared by all of the dedicated employees and business partners that make the Jetport great," Bradbury said in a prepared statement. "This recognition is a reflection of their commitment to providing a world-class experience for our passengers from the curb to the gate and we are very grateful for their exemplary efforts."

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