November 27, 2017
To the Editor

What about athenahealth?

I have been reading Mainebiz for many years. Lately, I have been disappointed by not only the focus on southern Maine, but your general ignorance about "northern" Maine. (FYI, the geographic centroid of the state is Millinocket.) What finally caused me to write was the recent story on Belfast. Somehow a shoe store was the lead — very strange, followed by long departed MBNA. The capper was the scant coverage of athenahealth, which you described as a "provider of internet business services for Massachusetts physicians" and later a "call center." While perhaps technically correct, those descriptions are highly misleading. For starters athena's Belfast campus supports 900 jobs. I think it is fair to say it is these jobs that have revitalized Belfast — certainly more so than the shoe store or Front Street! Last I knew athena Belfast was the single largest "post office" in Maine — larger than L.L.Bean — processing over 4,000 pounds of mail daily. The company has eight offices including two in India. They provide an array of services to over 100,000 providers nationwide, including a few, I am sure, in Massachusetts!


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