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September 12, 2016

Wayfair’s Maine expansion set with Bangor opening

The Boston-based online home goods retailer Wayfair opened the doors of its Bangor customer service center on Friday, nearly seven months since it made its initial announcement that the center would bring 450 jobs to the city.

“We are excited to join the local Bangor community and build upon the area’s tremendous legacy in customer service,” Liz Graham, vice president of sales and service at Wayfair, said in a statement. “We have always oriented our business to best serve our customers and are confident that the expansion of our world-class service team in Bangor will help us continue to raise the bar on customer service excellence.”

Wayfair’s Bangor location is the company’s second office to open in Maine this year, following the launch of a sales and operations location in Brunswick in May. Combined, the two centers are projected to create nearly 1,000 jobs in the state.

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